POLICIES
SHIPPING | RETURNS | LOCAL DELIVERY | CUSTOM ORDERS
SHIPPING
~Ready to ship items~ In order to maximize my trip to the post office, I send out all shipped items every week on either Monday or Tuesday. If you place your order on a Monday or Tuesday please allow until the next week Monday or Tuesday for your order to be shipped out.
~Made to order items~ made to order items will be noted as such. Please allow up to 7-10 days for production and processing before your item is shipped.
*All orders are shipped via USPS First Class Mail and usually take about 2-3 days to arrive. Once items are shipped you will receive an e-mail with tracking.
*Please contact me at wildwoodashesmke@gmail.com if you have any issues or specific timing requests.
RETURNS
All sales are final. However, if there is an issue with your order please contact me at wildwoodashemke@gmail.com
*From time to time some products may need to be returned due to faults, damage, or other reasons. If it is due to maker error, I am happy to replace and/or fix any item free of charge. Contact me at the e-mail address above.
LOCAL DELIVERY
I offer local delivery to the Greater Milwaukee area that is within a 10 mile radius from my location in Northwest Milwaukee. All local deliveries are done on either Monday or Tuesday every week. Orders will be placed in your mailbox and you will get an email notification once delivered.
*If you prefer your order to be placed anywhere other than your mailbox, please note where you would like it.
*Also, please note that I CANNOT deliver to apartments or other complexes that have locked lobbies.
CUSTOM ORDERS
~I LOVE CUSTOM ORDERS!~
If you are interested in commissioning me to make a custom piece for you, please contact me at wildwoodashesmke@gmail.com or fill out the ‘contact me’ portion.
Here’s a list of some of the things I specialize in:
- Name signs
- Signs of any kind
- Fonts, especially Old English/Gothic calligraphy
- Architecture/houses
- Cribbage boards
- Custom earrings
* Please note that I don’t do realistic human and/or pet portraits. Also, due to copyright laws I am not able to woodburn any kind of sports/team logos, Disney characters, cartoon characters, or any other trademarked images.
Once we have discussed and finalized the details of your piece, I will give you a price quote and will require a down payment of half the quoted price. When the down payment is received I will then start working on it. Please allow up to 1 MONTH before it is completed. I will notify you once completed and request the final payment which will include the shipping fee(if needed). Your piece will be shipped(or locally delivered) once the final payment has been received.